Understand the difference
Translation works with written content. Interpretation works with spoken communication. Choosing the right service saves time and improves accuracy.
Resource Centre
Translation and interpretation guides for clearer communication
Use this page to understand the difference between translation and interpretation, and to choose the right route for documents, meetings, or live communication.
Written
Spoken
Documents
Support
Know the basics
Translation and interpretation serve different needs.
Share the full context
Good translations and interpretations depend on context, audience, and purpose. Provide background, deadlines, and any special terminology.
Prepare documents early
If you need document support, submit clear files and allow time for review, revisions, and any questions from the team.
Request the right support route
Some requests are best handled through the services page, while others may need admissions or school partnership support.
Service types
Choose the route that best matches your request.
Translation
Best for written documents, letters, forms, notices, certificates, reports, and other content that must be read in another language.
Interpretation
Best for live conversation, meetings, interviews, events, calls, or situations where spoken communication must be understood in real time.
Document support
Helpful when you need help preparing, reviewing, formatting, or explaining documents before translation or submission.
Admissions support
Useful for applications, school or institution guidance, and any multilingual administrative communication.
How to request help
A simple process makes responses easier.
Step 1
Choose the service you need.
Step 2
Describe the document, event, or situation clearly.
Step 3
Add the language pair and deadline.
Step 4
Share any special terminology or instructions.
Step 5
Wait for the team to review and respond.
Step 6
Proceed with the recommended service route.
Helpful reminders
Give enough detail so the team can guide you well.
Be clear
Say what you need, when you need it, and in which language pair.
Be specific
Include document type, meeting type, audience, or any special terminology.
Be realistic
Allow time for review if the request is detailed or time-sensitive.
Ask for guidance
If unsure, use the public services route and the team will help direct you.
Next step